{"id":7523,"date":"2025-08-12T15:37:57","date_gmt":"2025-08-12T08:37:57","guid":{"rendered":"https:\/\/edukadi.com\/?p=7523"},"modified":"2025-08-13T00:43:31","modified_gmt":"2025-08-12T17:43:31","slug":"mobil-hilang-di-parkiran-btm-korban-lengkap-administrasi-tapi-tak-kunjung-dapat-ganti-rugi-media-edukasi-news-akan-usut-tuntas","status":"publish","type":"post","link":"https:\/\/edukadi.com\/index.php\/2025\/08\/12\/mobil-hilang-di-parkiran-btm-korban-lengkap-administrasi-tapi-tak-kunjung-dapat-ganti-rugi-media-edukasi-news-akan-usut-tuntas\/","title":{"rendered":"Mobil Hilang di Parkiran BTM, Korban Lengkap Administrasi tapi Tak Kunjung Dapat Ganti Rugi \u2014 Media Edukasi News Akan Usut Tuntas"},"content":{"rendered":"\n

EDUKADI NEWS – Bandung, 11 Agustus 2025, Rasa kecewa mendalam dialami Komar, seorang warga Kelurahan Babakan Surabaya, Kecamatan Kiaracondong, Kota Bandung, setelah kehilangan mobil Suzuki Pick Up No. Pol D-8732-DF di area parkir BTM pada Jumat (04\/04\/2025).<\/p>\n\n\n\n

Ironisnya, kehilangan ini bukan yang pertama di BTM. Menurut pengakuan korban, sudah beberapa kali terjadi kehilangan mobil, motor, maupun helm di lokasi tersebut. Namun, pengelola parkir terkesan lepas tangan dan malah menyalahkan konsumen.<\/p>\n\n\n\n

\n

\u201cCCTV ada, tapi tidak diputar. Saat saya melapor, malah saya yang disalahkan. Padahal saya punya karcis parkir resmi, lengkap dengan semua dokumen yang diminta,\u201d ujar Komar kesal.<\/p>\n<\/blockquote>\n\n\n\n

Dugaan Jalur Keluar lewat Pintu Belakang<\/p>\n\n\n\n

Hasil investigasi dilapangan di duga pelaku tidak keluar dari pintu utama, pelaku keluar melalui pintu belakang yang memiliki kunci \u2014 yang seharusnya hanya dipegang oleh petugas dan pihak manajemen.<\/p>\n\n\n\n

Korban Sudah Lengkap Administrasi<\/p>\n\n\n\n

Komar telah menyerahkan seluruh dokumen persyaratan untuk klaim ganti rugi, termasuk:<\/p>\n\n\n\n

2 kunci mobil asli<\/p>\n\n\n\n

Karcis parkir<\/p>\n\n\n\n

STNK asli<\/p>\n\n\n\n

Fotokopi BPKB<\/p>\n\n\n\n

Surat laporan kepolisian<\/p>\n\n\n\n

Namun hingga berita ini diturunkan, penggantian belum diberikan oleh pihak BTM.<\/p>\n\n\n\n

\u2696 Dasar Hukum & Yurisprudensi<\/p>\n\n\n\n

Berdasarkan Pasal 1365 KUH Perdata, \u201cSetiap perbuatan melawan hukum yang menimbulkan kerugian pada orang lain, mewajibkan orang yang karena salahnya menimbulkan kerugian itu untuk menggantinya.\u201d<\/p>\n\n\n\n

Yurisprudensi Mahkamah Agung yang menguatkan kewajiban pengelola parkir antara lain:<\/p>\n\n\n\n

  1. MA No. 3416\/Pdt\/1985 \u2013 Parkir merupakan perjanjian penitipan barang, sehingga kehilangan menjadi tanggung jawab pengusaha parkir.<\/li>
  2. MA No. 1367 K\/Pdt\/2002 \u2013 Kendaraan yang parkir sah dalam area pengelola adalah tanggung jawab penuh pengelola.<\/li>
  3. MA No. 1264\/K\/Pdt\/2003 \u2013 Sikap pasif pengelola parkir adalah perbuatan melawan hukum.<\/li>
  4. MA No. 1966 K\/Pdt\/2005, No. 2078 K\/Pdt\/2009, No. 2920 K\/Pdt\/2011 \u2013 Pengelola wajib mengganti rugi atas kehilangan kendaraan di area parkir. Sanksi & Kewajiban<\/li><\/ol>\n\n\n\n

    Berdasarkan UU No. 8 Tahun 1999 tentang Perlindungan Konsumen:<\/p>\n\n\n\n

    Pasal 4 \u2013 Konsumen berhak atas kenyamanan, keamanan, dan keselamatan dalam mengkonsumsi barang\/jasa.<\/p>\n\n\n\n

    Pasal 19 ayat (1) \u2013 Pelaku usaha bertanggung jawab memberikan ganti rugi atas kerusakan, pencemaran, dan\/atau kerugian akibat jasa yang dihasilkan.<\/p>\n\n\n\n

    Pasal 62 \u2013 Pelanggaran dapat dipidana penjara maksimal 5 tahun atau denda maksimal Rp2 miliar.<\/p>\n\n\n\n

    Media Edukasi News Siap Mengawal Kasus<\/p>\n\n\n\n

    Media Edukasi News akan melakukan investigasi lanjutan, memanggil pihak manajemen BTM, dan mempertanyakan mengapa keamanan parkir begitu longgar hingga kejadian berulang terjadi.<\/p>\n\n\n\n

    Kehilangan berulang di lokasi yang sama, dugaan akses keluar lewat pintu belakang yang hanya dikuasai internal, dan keterlambatan penggantian meski dokumen lengkap, menjadi indikasi adanya kelalaian serius yang bisa dikategorikan sebagai perbuatan melawan hukum.(Tim Red)<\/p>\n","protected":false},"excerpt":{"rendered":"

    EDUKADI NEWS – Bandung, 11 Agustus 2025, Rasa kecewa mendalam dialami Komar, seorang warga Kelurahan…<\/p>\n","protected":false},"author":1,"featured_media":7522,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3],"tags":[],"newstopic":[],"class_list":["post-7523","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"yoast_head":"\nMobil Hilang di Parkiran BTM, Korban Lengkap Administrasi tapi Tak Kunjung Dapat Ganti Rugi \u2014 Media Edukasi News Akan Usut Tuntas - Edukadi News<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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